Age UK report: ‘Why call it care when nobody cares?’

Age UK |  2018 | Older people and their families tell politicians about the problems they face with care

A new report by Age UK – ‘Why call it care when nobody cares?’ – summarises the results of a series of listening events the charity  held with older people who are receiving care and their family carers earlier this year. 127 people participated in 13 sessions in total, which took place in the North, Midlands and South of England, in urban and rural places, and in more affluent and poorer areas.

Each of the listening events, were hosted by local Age UKs and had two parts:

  • in the first older people and their family carers talked about their personal experiences of care, highlighted the problems they faced and what would make life better;
  • and in the second they discussed various funding proposals and what they would mean for them and their families.

Age UK designed these events to help policymakers understand the real-life issues facing older people in need of care and their family carers in their constituencies, and to provide an opportunity to discuss potential solutions.  There was much commonality in the issues raised, and the same issues featured throughout the country,  showing that the problems facing adult social care are national.

The top five reasons mentioned the most in the sessions:

1. ‘Too many professional carers are in a rush and there’s no continuity

2. ‘Care often it isn’t very good’

3. ‘Social care is very expensive and often not good value for money’

4. ‘We family carers feel abandoned and unsupported by the NHS and social care’

5. ‘The social care system is dysfunctional and navigating it is a nightmare’

Older people suggested possible solutions to these issues:

1. ‘Everyone should contribute in some way’

2. ‘We’re only willing to pay more if we get a better service in return’

3. ‘We want any extra funds that are raised to be ring-fenced for care’

4. ‘We believe we need a new and better contract with family carers in our society’

5. ‘We older people and our families desperately want security’ (Age UK)

The full news piece can be read at Age UK 

You can read the full Age UK report here 

 

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